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Patch Management / Patch Tuesday / Windows 10

UPDATE Dec 1: Words Don’t Fix Bugs, Windows 10 1809 Outed with More Quality Problems

UPDATE Dec 1: Words Don’t Fix Bugs, Windows 10 1809 Outed with More Quality Problems

Due to uncovered bugs after Microsoft began delivering Windows 10 1809 once again, the company has communicated new known issues and blocked the upgrade from those affected by two of them. This, even after the company suggested that this version would be better.

Here’s what’s new

Morphisec and Cisco

Microsoft and Morphisec have identified an issue on devices that have installed Morphisec Protector or another application that uses the Morphisec Software Development Kit (SDK) including:  Cisco AMP for Endpoints. These applications may impact customers’ ability to save Microsoft Office documents.

Workaround: Uninstall affected applications and get updated versions from respective vendors when available.

 Next Steps: We are working with Morphisec and Cisco to address this issue in updated versions of their applications.

Media Player

After installing this update, users may not be able to use the Seek Bar in Windows Media Player when playing specific files.

Microsoft is working on a resolution and will provide an update in an upcoming release.

Intel Driver Audio Playback

Microsoft has identified issues with certain, new Intel display drivers. Intel inadvertently released versions of its display driver (versions 24.20.100.6344, 24.20.100.6345) to OEMs that accidentally turned on unsupported features in Windows.

After updating to Windows 10, version 1809, audio playback from a monitor or television connected to a PC via HDMI, USB-C, or a DisplayPort may not function correctly on devices with these drivers.

Workaround: To see if your device is affected and, if so, resolve the issue, see this Windows Forum post.

Next Steps: Microsoft is working with Intel to expire these display drivers, including coordinating with OEMs, and will provide an update on the resolution in an upcoming release.

Note:  This Intel display driver issue is different from the Intel Smart Sound Technology driver (version 09.21.00.3755) audio issue previously documented.

Apple iCloud will not install, will not Sync Shared Albums

Windows (version 7.7.0.27) where users may experience issues updating or synching Shared Albums after updating to Windows 10, version 1809.

Users who attempt to install iCloud for Windows (version 7.7.0.27) on Windows 10, version 1809 will see a message stating that this version of iCloud for Windows isn’t supported, and the installation will fail.

To ensure a seamless experience, Microsoft is blocking devices with iCloud for Windows (version 7.7.0.27) software installed from being offered Window 10, version 1809 until this issue has been resolved.

We recommend that you do not attempt to manually update using the Update Now button or the Media Creation Tool from the Microsoft software download website until this issue is resolved.

Next Steps: Microsoft is working with Apple to provide a compatible version of iCloud for Windows 10, version 1809 in an upcoming release.

F5 VPN clients may lose network connectivity

After updating to Window 10 version 1809, F5 VPN clients may lose network connectivity when the VPN service is in a split tunnel configuration.

Workaround: To mitigate this issue, you can manually configure your systems to force all traffic through the VPN tunnel. For details on how to do this, see the F5 customer support guidance page.

Next Steps: Microsoft is working on a resolution and will provide an update in an upcoming release.

Mapped drives may fail to reconnect after starting and logging onto a Windows device.

Symptoms include:

  • In File Explorer, a red “X” appears on the mapped network drives.
  • Mapped network drives show as “Unavailablewhen you run the net usecommand from a command prompt.
  • In the notification area, a notification displays, “Could not reconnect all network drives.”

Workaround: See KB4471218for workaround scripts to automatically reconnect a mapped network drive when you log on to the device.

Next Steps: Microsoft is working on a resolution and will provide updates in the 2019 timeframe.

Microsoft and Trend Micro have identified a compatibility issue with Trend Micro’s OfficeScan and Worry-Free Business Security software when attempting to update to Windows 10, version 1809.

To ensure a seamless update experience, we are blocking devices running the affected business endpoint security products from being offered Windows 10, version 1809, until a specific Trend Micro Critical Patch (CP) is applied.

Next Steps: For information on when critical patches will be available for these products, please refer to Trend Micro’s Business Support Portal.

After updating to Window 10, version 1809, Microsoft Edge tabs may stop working when a device is configured with AMD Radeon HD2000 or HD4000 series video cards.

Customers may get the following error code:  “INVALID_POINTER_READ_c0000005_atidxx64.dll”.

Some users may also experience performance issues with the lock screen or the ShellExperienceHost. (The lock screen hosts widgets, and the ShellExperienceHost is responsible for assorted shell functionality).

Workaround: To ensure a seamless update experience, we are blocking devices with AMD Radeon HD2000 and HD4000 series graphics processors from being offered Window 10, version 1809.

Next Steps: Microsoft is investigating this issue.

 

Don’t forget…some of the following may also affect you: Tracking: Windows 10 1809 Issues Post Re-release

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