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AI / Alexa / Amazon

United Becomes First Airline to Offer Alexa Check-in

There are several Alexa skills tied to the airline industry that can give information on flight status, etc., but late last week, United’s official skill has taken the next step.

United’s skill now has the ability to not only get flight status and information and detail the amenities available on a trip, but after connecting with the company’s MileagePlus account customers can now use voice commands to check-in for the trip.

I hope more airlines take this precedent and run with it.

Where to get it: You can locate the United Skill in the Amazon Alexa app, enable it using your voice, or use the following web link: United

Alexa is available for Amazon devices Echo, Dot, Tap, Echo Show, Echo Look, Dash Wand, Fire tablets, and Fire TV, Amazon Fire TV Edition TVs, but also on iOS, Android, and the web with Reverb.ai.


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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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