Orchestrator 2012

Announcing CRM Integration for System Center

Kelverion are pleased to announce the availability of Integration Packs for System Center Orchestrator to include leading Customer Relationship Management products as part of an automated IT environment. The new Integration Packs are for: Salesforce Microsoft Dynamics CRM BMC RemedyForce Forwarding customer requests directly to backend systems, accompanied by near real time status feedbacks, accelerate business processes and increases customer satisfaction. Find out more at www.kelverion.com or join our webinar Announcing CRM Integration for System Center, Thursday, January 26th, 1:00 PM – 1:30 PM GMT. And see how these Integration Packs enable… Automation of Service Desk Tickets Based on CRM Cases Dynamic discovery of the configuration of your CRM system from System Center Orc...

Announcing the Kelverion Runbook Studio making Azure Automation easier to use

As an IT Process Automation specialist who has been using System Center 2012 R2 Orchestrator and Opalis since 2007, I was very excited by Microsoft’s announcement in 2014 of Azure Automation their new cloud based automation platform.  I have been an avid user and follower of Azure Automation since its inception as a pure PowerShell interface, into its graphical authoring capability via the Azure Portal. Azure Automation is an incredibly powerful tool but it does require a high degree of PowerShell knowledge and necessities a constant internet connection to be able to develop anything. We realised at Kelverion that this need for PowerShell knowledge and the internet connection would be a stumbling block for Azure Automation adoption at most customers because not every IT engineer mumbles Po...

Automated Self Service Software Provision with System Center Webinar

Requesting the installation of new software and the fulfilment of that request in an Enterprise setting is a time consuming, labour intensive and slow process. The ideal solution is for Users to be able to easily request the installation and removal of software and for that request to be delivered swiftly in a fully automated way with minimal, if any IT input and in a fraction of the time taken today thus improving User perception. Well someone must have done it before you think and if you stitch enough Technet articles, blog posts and some trial an error you can build something if of course you have enough time! Why cannot I just buy a solution rather than having to re-invent each time? Well now you can with the Kelverion Self Service Software Provision Solution. The Kelverion Self Servic...

Quick tip: Excluding times in SCO Monitor Date/Time

If your System Center 2012 R2 Orchestrator runbooks are triggered using the Monitor Date/Time activity, it may be necessary at times to exclude another specific time.  In a recent scenario for a customer, there was the risk of two related (but disparate) runbooks conflicting with each other.  Their schedules each had them running at the […]