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System Center 2012 R2 Service Manager Self-Service Portal Gets Update 3

Microsoft has released the third cumulative update for new HTML5 Self Service Portal for Service Manager. If you’ve not applied CU1 or CU2, that’s OK. Since the updates are truly cumulative, you only need to download install CU3 to get current.

Available for download here: Update 3 (KB3144617) for System Center 2012 R2 Service Manager Self Service Portal

Here’s the list of fixed issues:

  • Multiple selections across pages in the Query UI do not work.
  • Enums in a list don’t appear in the same order as they are shown on the console.
  • You cannot scroll to last item in Internet Explorer 10.
  • Selections of an optional query element in a request offering is not mapped to work item fields.
  • The Resolved Date property for an incident is not set while you’re resolving an incident from the Self Service Portal.
  • When you author the request offering, custom properties cannot be mapped to an activity that’s part of another activity.
  • The portal doesn’t set the Actual End Date or Decision Date values for manual and review activities.
  • The portal displays an incorrect time when the server uses the 12 Hr (AM/PM) time format.
  • Request offerings and service offerings are unsorted (after this update, they are displayed alphabetically).
  • Page load fails with a JavaScript error when you click the Share icon for an item that has a single quotation mark (‘) in the title.
  • Marking a manual activity as failed moves it to the Completed state.
  • The Date Picker in a request offering form keeps the date only in U.S. format.
  • A request offering form crashes if it contains an empty Simple list form element.

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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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