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Service Delivery Nirvana: Universal Enterprise App Store

Being a Best in Class enterprise IT Organization is no longer about simply fulfilling employee requests. It’s about keeping systems up and running as well as getting reliable applications to employees when and where they need them. And as more and more devices connect to the Internet, a consistent user experience and end-to-end service delivery is a key requirement for user satisfaction. But, getting the right information, to the right person, at the right time all while keeping the oversight needed to be secure and compliant is a challenge for most organizations.

Hear Joni Ferneau, Director of IT Technical Infrastructure for Flexera Software discuss how she is transforming her IT department into an Agile IT organization by using a Universal Enterprise App Store.


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