Microsoft today has revealed the man/woman behind the curtain for its latest round of Windows 10 upgrades (Windows 10 April 2018 Update). This time around – and quite possibly might explain why the upgrade was delayed beyond the expected date – the company utilized its Artificial Intelligence capabilities to determine how the update should be rolled out.
Artificial Intelligence (AI) continues to be a key area of investment for Microsoft, and we’re pleased to announce that for the first time we’ve leveraged AI at scale to greatly improve the quality and reliability of the Windows 10 April 2018 Update rollout.
Customers may argue the point, primarily those that couldn’t boot their computers due to an incompatibility with Avast software, but Microsoft says that using this new method has led to less problems…
Early returns are very positive: With over 250 million machines on the April 2018 Update, we are seeing higher satisfaction numbers, fewer known issues, and lower support call volumes compared to previous Windows 10 releases.
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