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New Dell whitepaper: Asset Management, Systems Management, and Dell Boomi

Dell Services faces a unique challenge. Customer service desk and asset management systems come in a dizzying array of products, types, and completeness. How does a services company deal with this complexity while keeping costs low?

Using Boomi, Dell Services integrates data from disparate data sources such as Dell Kace, Microsoft System Center Configuration Manager, and BMC ADDM into a common schema for easy asset management.

Download: http://en.community.dell.com/techcenter/extras/m/white_papers/20093104.aspx

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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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