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Patch Management / Patch Tuesday / Windows 7

Monthly Rollup for Windows 7 Causes the Network Controller to Stop Working

Monthly Rollup for Windows 7 Causes the Network Controller to Stop Working

Something to be aware of with the monthly rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1 (KB4338818) for July 10, 2018.

There is an issue with Windows and third-party software related to a missing file (oem<number>.inf). Because of this issue, after you apply this update, the network interface controller will stop working.

The Microsoft supplied workaround:

  1. To locate the network device, launch devmgmt.msc; it may appear under Other Devices.
  2. To automatically rediscover the NIC and install drivers, select Scan for Hardware Changes from the Action menu.

 

a. Alternatively, install the drivers for the network device by right-clicking the device and selecting Update. Then select Search automatically for updated driver software or Browse my computer for driver software.

 


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