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Windows 10

Microsoft Using Monthly Updates to Alter Customer Privacy Choice?

A thread on Reddit this week that was intended to expose a “keylogger” built into Windows 10, has actually exposed something a bit different and maybe more concerning.

The “keylogger” mentioned in the thread is a known option in the Privacy settings for Windows 10 and involves allowing Microsoft to capture input to improve the operating system experience (or so it says). But, the more concerning issue is that users are reporting that despite adjusting the privacy settings and turning callback options off, they are silently turned back on again – possibly after Microsoft delivers Windows 10 updates.

So, the mystery here is whether or not Microsoft is altering customer privacy choices through its updates on purpose – possibly to glean information. If so, I’m sure its not for nefarious purposes, but still customer choice should be held in reverence – even for an operating system that has been offered as free for most.

When Windows 10 first released, there was much ado about the default settings for privacy. Then, Microsoft campaigned that the privacy settings weren’t evil and that the company could deliver a better product if customers relinquished just a little bit of data. After pushback, Microsoft relented and provided more options for managing the settings.

However, it seems now that Microsoft is somehow altering those settings in the background. And, with a brand new, large update coming in a couple weeks in Windows 10 Creators Update, customers will need to be extra wary that their privacy choices aren’t ignored.


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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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