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Patch Management / Windows

Microsoft Releases Updates to Processor Fixes that Caused AMD Computers to Bluescreen

Microsoft calls it an “unbootable state,” but the applied name doesn’t really matter. When Microsoft delivered its first round of updates to fix the Meltdown/Spectre vulnerability issues, it left some AMD customers with computers that would not longer boot after the updates were installed.

Microsoft has since delivered updates to hopefully resolve the problem for AMD computers:

Unbootable state for AMD devices in Windows 7 SP1 and Windows Server 2008 R2 SP1
Unbootable state for AMD devices in Windows 8.1 and Windows Server 2012 R2

Interestingly, the fixes are not being distributed automatically through Windows Update, but instead the associated information for each update suggests these have to be downloaded and deployed manually.

But, of course, Microsoft makes it even more confusing by finishing out the page with:

This update does not replace a previously released update.

Um. What?

This is an update to fix computers that won’t boot, however, Microsoft says it doesn’t replace the earlier one. How does one fix a computer that won’t boot with a software patch? No additional guidance has been given, unfortunately.

We’ve reached out to Microsoft for clarification, and while we wait for that, you may want to avoid these two if you can.

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