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Patch Management

Microsoft Pulls Bad Device Driver and Offers Workarounds

Just a couple days ago on March 8th, Microsoft delivered a device driver (Microsoft – WPD – 2/22/2016 12:00:00 AM – 5.2.5326.4762) that would not correctly detect mobile phones or portable devices like it should. After a big thread and help from the community that installed old drivers to both prove the problem and , Microsoft relented and removed the device driver from Windows Update. However, there are those that installed the device driver before Microsoft had the chance to pull it. Those people may still experience issues.

In the thread the company representative offers some workarounds for those that soldiered in and installed all their updates quickly. These workarounds include using a System Restore Point, rolling back the specific device driver, and blocking it from installing.

Workarounds here: After installing a driver update “Microsoft – WPD – 2/22/2016 12:00:00 AM – 5.2.5326.4762” you lose access to your connected phone or portable device

Of course…the company said it only affected a small number of people. That’s the standard company support line.

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