If you’re not able to download Windows 10 Insider Build 14986 (you’re not alone, btw), Microsoft has opened up a thread on its Answers forum to ask questions about your specific computing environment to help pin down the issue.
The thread is here: Build 14986 – Error Code 80240031
Be prepared to answer the following questions:
- Which language/country version are you using? (Example: EN-US for English/United States)
- Which edition of Windows10 do you have installed? Home/Pro/Enterprise
- Is your machine x86 or x64?
- If you restart your computer, does it display the same error again?
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