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Microsoft Surface / Windows 10

Microsoft Blocks Surface Book 2 Users from Installing the November CU for Windows 10 1803

Microsoft Blocks Surface Book 2 Users from Installing the November CU for Windows 10 1803

UPDATE: Microsoft Cumulative Update that Bluescreens Surface Book 2 Hits the Final Stage of Grief, Gets Sidelined

As we reported earlier this week, Surface Book 2 users running Windows 10 1803 and that installed the November 27 cumulative update are experiencing constant bluescreens.

Microsoft has now updated the CU page with new information that partly recognizes this to be a problem, partly tells affected customers to uninstall it, and finally suggests that there’s a fix coming this month.

After installing this optional update some users may get a blue or black screen with error code, “System thread exception not handled.”

For customers who are currently experiencing this issue, please follow these instructions Troubleshoot blue screen errors and uninstall KB4467682.

Note For Surface Book 2 customers, we are only blocking this optional update. You will receive the required December 2018 security update release.

A resolution for this issue will be available in the December 2018 security update release.


 

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