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AI / Alexa / Amazon

Make and Receive Business Calls with Alexa

With rumors swirling that Amazon could release new Alexa devices sometime this year that offer full Internet Telephony capabilities, other 3rd parties are rushing to provide that functionality now.

Dialpad just announced its integration with Alexa, the intelligent virtual assistant powering the Amazon Echo. This new capability means users have yet another way to use Dialpad to make and receive business calls, check messages, and access a variety of other features. Administrators can even use Alexa to track company-wide call analytics. To coincide with this announcement, Dialpad Cofounder, Brian Peterson, and Vincent Paquet, VP of Product explore their take on what this means for the future of business communications.


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