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Increase the Efficiency of Application Service Delivery

Service delivery nirvana

Becoming a Best in Class IT Organization is no longer about simply fulfilling employee requests. It’s about keeping back end systems up and running as well as getting reliable applications to employees when and where they need them. And as more and more devices connect to the Internet, a consistent user experience and end-to-end service delivery is a key requirement for user satisfaction. But, getting the right information, to the right person, at the right time all while keeping the oversight needed to be secure and compliant is a challenge for most organizations.


Join us for this informative Webinar where Joni Ferneau, Director of IT Technical Infrastructure for Flexera Software will discuss how she is transforming her IT department into an Agile IT organization by using a Universal Enterprise App Store.

  • Increase the efficiency of application service delivery
  • Enable continuous and predictable deployment of desktop and mobile apps
  • Transition to an ‘Internet of Everything' support model
  • Align IT department goals to the business, making IT a strategic organization to the business.

Register now for the Service Delivery Nirvana webinar


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Don Hite began writing as a columnist for Rod Trent on SWYNK.Com (Now Enterpriseitplanet.Com) in the winter of 1999. In January of 2002 he co-founded the Kansas City Regional Systems Management Users Group (KCRSMUG) along with Janis Keim. Don is the eldest of four children and was born in the Army hospital at Wurzburg Germany in November of 1957. After living in Bad Kissingen Germany for the first few years of his life the Hite family moved back to the United States after his father retired from the army when Don was still in kaki army diapers. Educated by trade as a commercial master electrician Don made the career change from terminating Copper Conductor cable to terminating Ethernet cable in the early 1990’s. Don is married and lives on a farm in rural Kingsville Missouri with his wife Virginia (Ginny) and has a Son Lee, Stepdaughter Lisa and an 11 year old grandson named Blake.

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