Your company's ad could live here and reach over 50,000 people a month!

Share This Post

Patch Management / Patch Tuesday / Windows 10

Fix for Installing Network Printers on Windows 10 Version 1703 Delayed

Back in May, customers began reporting that Network printers may fail to install on Windows 10 Version 1703 on PCs with less than 4 GB of memory.

Microsoft promised a fix, but the fix didn’t come this month (June 2017). A company rep has now confirmed the problem, promised that a fix will be coming in the near future, and offered a workaround.

Microsoft has confirmed a known issue that may prevent network printer software from discovering and installing the network printer on systems with low memory (< 4GB).  This is due to firewall hardening rules added in Windows 10 Version 1703.

A solution was planned for Windows Update KB4020102, but was not able to be included in the update, as initially reported.

Microsoft is currently working to resolve the issue in a future Windows update.  Until then, you can resolve the issue by the following steps:

  1. Open Cortana and search for Command Prompt. Right-click the result and select Run as administrator.
  2. In the Command Prompt window, type the following command and hit Enter: sc config fdphost type=own
  3. Restart Windows and then re-run the printer’s setup software.

Looking for an awesome, no-nonsense technical conference for IT Pros, Developers, and DevOps? IT/Dev Connections kicks off in San Francisco in 2017!

IT/Dev Connections

Share This Post

Leave a Reply