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Fire Tablet: SD Card Unexpectedly Removed

The update that was delivered to Amazon’s Fire Tablet devices on September 1, 2017 has caused many customers hardship.  To save on battery consumption, Fire tablets do things in the background to shut down specific services when the device is sitting and has not be used for a period of time. Some things that can be configured to turn off at customizable intervals are the display, Wi-Fi, and other things.

However, in the latest update, when the tablet goes through the process of shutting things down, it has also started auto-dismounting the SD card.  This is clearly a bug. If you’ve installed apps to run from the SD card they are unavailable. Many have taken to just rebooting the tablet as a fix…but you can also fix it by simply dismounting and remounting the SC card through the Fire tablet’s settings under Storage.

In Settings – Storage, choose to Safely Remove SD Card. Once removed, choose to Mount SD Card.

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This entire process takes 2-3 minutes, but is definitely a shorter time than rebooting the tablet completely.

Interestingly, the SD Card still shows up as fine in the Settings when the problem occurs – though the tablet definitely doesn’t see it. Amazon should have a fix available soon.

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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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