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Upgrade 101: Managing your upgrade from Skype for Business to Microsoft Teams (Part 1)

March 6 @ 11:00 AM - 12:00 PM

As an existing Skype for Business customer, we understand that upgrading to new technology can be confusing and are committed to supporting you on your journey to Microsoft Teams. Through our upgrade classes, you will find everything you need to plan and implement your upgrade.

Part 1: Upgrade Planning and User Readiness

Targeting project stakeholders with accountability for Skype for Business to Teams upgrade success and user readiness/change managers, this session serves as the foundation for your upgrade planning, including:

  • An overview of our proven, upgrade success framework
  • Real-world customer examples
  • Insights into facilitating user readiness and upgrade acceptance
  • Orientation to key upgrade guidance resources