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AI / Alexa

DineTime Alexa Skill Updated to be More Robust

The problem with ratings is that they seem to stick forever. An app, or in this case, Alexa skill, that performs poorly during its initial release retains the same poor rating throughout the solution’s life, and sometimes that solution just can’t shake free from customer rating history. Such is the case with the Alexa skill, DineTime. DineTime is an Alexa skill that connects with in-store guest management software. The software collects waitlist data from restaurants which is then sent directly to Alexa-enabled devices in hopes of creating a seamless and precise user experience.

Once the skill is enabled, Alexa users can say things like…

  • “Alexa Ask DineTime what restaurants are nearby”
  • “Alexa Ask DineTime for the wait time at Red Robin”
  • “Alexa, tell DineTime to add my name to the waitlist at Red Robin.”

But, alas, according to early customer ratings, the software/service had issues. DineTime though has announced an update that should make the skill/service work better and make it more robust.

The skill sounds valuable – we’ll just have to wait to see if DineTime can shake off early sentiment.

You can locate this skill in the Amazon Alexa app (iOS, Android, or at, or use the following web link: DineTime

Alexa is available for Amazon devices Echo, Dot, Tap, Fire tablets, and Fire TV, but also on iOS, Android, and the web with


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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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