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Azure

Azure South Central Heads into Day 2 of Outages

Azure South Central Heads into Day 2 of Outages

UPDATE: As of 10:30am on Wednesday September 5, 2018 – Engineers have restored storage availability for the majority of impacted services, and customers should be continuing to see improvements to service availability.

We reported yesterday about a major outage for Microsoft’s Azure South Central region datacenter that was caused by severe weather and lightning strikes. The outage is heading into Day 2. But, while the Tuesday outage also caused several other services to affect global operations such as Active Directory (login services for most), today at least the outage is only for Azure South Central customers.

Microsoft has given the following update as to what to expect…

Engineers have restored storage availability for the majority of impacted services, and most customers should now be seeing signs of recovery.

Engineers have restored access to storage resources for the majority of services, and customers should be seeing signs of recovery.  Engineers are continuing to work on any residual storage impact to fully mitigate this issue. The current mitigation workflow is outlined below:
 
1) Restore power to the South Central US datacenter (COMPLETED)
2) Recover software load balancers for Azure Storage scale units in South Central US (COMPLETED)
3) Recover impacted Azure Storage scale units in South Central US. (Mostly complete)
4) Recover the remaining Storage-dependent services in South Central US (Mostly complete)

 


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