Embedded in a larger article today on Thurrott.com, Paul Thurrott heard from an anonymous source that Microsoft leaders fabricated a story to cover up issues with its Surface devices running on Intel’s Skylake processor. The cover up was exposed during a meeting between Satya Nadella and Lenovo when Satya inquired about how Lenovo was dealing with the Skylake bugs. Lenovo had no clue there were any issues because the company had not experienced any with its own hardware.
Since then, however, another trusted source at Microsoft has provided with a different take on this story. Microsoft, I’m told, fabricated the story about Intel being at fault. The real problem was Surface-specific custom drivers and settings that the Microsoft hardware team cooked up.
The Skylake fiasco came to a head internally when Microsoft CEO Satya Nadella met with Lenovo last year and asked the firm, then the world’s biggest maker of PCs, how it was dealing with the Skylake reliability issues. Lenovo was confused. No one was having any issues, he was told. I assume this led to some interesting conversations between the members of the Microsoft senior leadership team
The article goes on to talk about the current Consumer Reports versus Microsoft Surface devices fiasco going on and how Microsoft is preparing its own data to assure customers its devices are still reliable. But, this short blurb about the “fake news” created by Microsoft could actually be a death knell for the entire story. If we couldn’t trust Microsoft then, why should we trust them now?
Intel, a trusting partner, can’t be too happy about this revelation. This should be interesting to monitor.
Paul’s full article: Here’s What Microsoft is Saying Internally About Surface Quality and Reliability
The comments on the article are also worth reading.
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