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AI / Alexa / Amazon / Fire TV

Amazon’s Fire TV Cube Gets Its First Update, Comes with Fixes and Features

Amazon’s Fire TV Cube Gets Its First Update, Comes with Fixes and Features

Amazon just recently started shipping its latest Fire TV product that melds its streaming services with Alexa capability. After a few missteps and customer complaint with the Amazon Fire TV Cube, the company has now delivered an update to stabilize the experience and solve some customer requests.

The new version is  Fire OS 6.2.2.2 (NS6222/1535).

Here’s what’s new…

  • You can choose whether Fire TV Cube attempts to return to the Fire TV home screen after the TV is turned on with “Alexa, turn on the TV.” Select Settings > Equipment Control > Manage Equipment > Advanced Settings > Power On Input. Choose Fire TV Cube to always display the Fire TV home screen when Alexa turns on the TV. Choose TV Default to stay on the TV’s default.
  • If you don’t want your sound device turning on and off at the same time as your TV, you can select Settings > Equipment Control > Manage Equipment > AV Receiver or Soundbar > Power Controls > Power Control. Use this option as troubleshooting if the audio device turns off but won’t come back on when the customer says “Alexa, turn off/on the TV.”
  • Video now pauses and Fire TV Cube returns to the Home screen when you say “Alexa, turn off the TV.”

 

Customers are a bit saddened by the fact that Amazon didn’t address a sound issue with this update where Alexa’s voice is considerably louder than the audio of the streaming content.

The update should deliver and install automatically, but if not…

  1. Select Settings > My Fire TV > Device from the Fire TV menu.
  2. Look for the Software Version section to view the software version currently installed on your Fire TV.
  3. Select Check for System Update to see if a software update is available for your device.

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