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AI / Alexa / Amazon

Alexa Tip: Verifying Your Device Has the Latest Software Update

Amazon delivers updates to its Alexa devices constantly. Some updates deliver new features, but some are small, delivering only bug fixes and performance enhancements.

You can always check to ensure you have the latest update by verifying your actual device software version against the version Amazon is reporting to be the latest.

Amazon lists the latest software version numbers on the following pages:

U.S.https://www.amazon.com/gp/help/customer/display.html?nodeId=201602210

UKhttps://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201602210

To compare that to your own device’s versioning, use the Alexa smartphone app or the web (http://alexa.amazon.com) and open Settings – find and open the specific device you want to check – and then locate the About section…

aboutversion

(tap or click for larger view)

Unfortunately, the versioning pages don’t offer a date as to when the latest update was delivered – but they do detail what was updated/added.


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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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