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AI / Alexa / Amazon

Alexa Tip: Service and Media Limitations for Audio Groups

With the release of Audio Groups – Amazon’s whole-home audio synchronization feature – there are some service and feature caveats you should be aware of. We’ve covered a few other functional limitations already about Bluetooth, Amazon Tap, multiple group support, single network limitation, and voice command restrictions.

This particular tip comes from the result of many complaints in the communities about which services that Audio Groups supports – particularly after they’ve setup their own Audio Groups only to find that those devices left out of the group cannot play music when a group of devices is playing.

Amazon says…

  • Multi-Room Music groups only support music playback. Other media and audio, like Flash Briefings, Kindle books, and content from Alexa skills (including Sirius XM), are not supported at this time.
  • You can stream Amazon Music Unlimited and Prime Music titles to all of the devices in your Multi-Room group at the same time. However, you can’t stream different music on each device separately (unless you have the Amazon Music Unlimited Family Plan).


Alexa is available for Amazon devices Echo, Dot, Tap, Echo Show, Echo Look, Dash Wand, Fire tablets, and Fire TV, Amazon Fire TV Edition TVs, but also on iOS, Android, and the web with

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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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