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AI / Alexa / Amazon

Alexa Tip: How to Reset Each Amazon Alexa Device

It happens. Sometimes a good reset of an Alexa device is required due to any number of circumstances. Resetting an Alexa device is one of the first steps to troubleshooting problems.

Except for the Tap, you can always just unplug the device from power and then plug it back in to power it up. This effectively also causes a reset of the device. But, Amazon has provided specific reset options for each device. We’ll add to this list as new Alexa products become available.

Echo

Reset the Echo by sticking a safety-pin or equivalent into the reset hole on the base of the device.

Echo Dot (1st generation)

To reset an Echo Dot 1st generation (doesn’t have volume buttons), unplug the power for 1 minute and then plug it back in then plug it back in.

Echo Dot (2nd generation)

To reset an Echo Dot 2nd generation, press the microphone off and volume down buttons together for 20 seconds.

Amazon Tap

On top of the Amazon Tap, press and hold the Wi-Fi/Bluetooth button and the Previous button for 12 seconds.

Echo Show

For the Echo Show,  go into the Settings app, and in Device Options select Reset to Factory Defaults.


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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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