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AI / Alexa / Amazon

Alexa Tip: Forcing an Update

Just like a PC, Amazon sends updates to its Alexa device periodically to deliver new features and fix bugs. However, sometimes those updates fail to install for one reason or another or just take longer to arrive for your device. About the only way to determine if you’re missing an update is to see what new features have been announced and whether or not your device has them.

Fortunately, you can force an update to install. There are two ways of forcing an update for Amazon’s Alexa devices.

  1. Pull the power cable and plug it back in (essentially a reboot). This clears device cache and forces the device to connect with Amazon.
  2. Tap the Mute button and wait for about 30 minutes.

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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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