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AI / Alexa / Amazon

Alexa Tip: Fix for Amazon Dash Wand Setup on Android Phones

Over the weekend, there were many new Amazon Dash Wand customers that had problems setting up their new purchase. After careful scrutiny, it appeared that those affected were all Android users.

Here’s a quick fix to enable Android users to setup the Amazon Dash Wand.

  1. Uninstall the Amazon Shopping app.
  2. Reinstall the Amazon Shopping app.
  3. Before launching the Amazon Shopping app again, delete the app’s cache and data.
  4. Launch the Amazon Shopping app and login using your Amazon credentials.
  5. Restart the Amazon Dash Wand setup by going to:


NOTE: The setup link must be accessed on your smartphone as the setup routine will launch the Amazon Shopping app automatically to complete the setup.


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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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