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AI / Alexa / Amazon

Alexa Tip: Calling Actual Phone Numbers

Amazon recently rolled out the full functionality for Calling and Messaging in that you can now use your Echo device to call US, Canada, or Mexico phone numbers for free.

If the contact shows up in the Alexa app, you can just say “Alexa, call <person name>.”

If the person doesn’t show up in the contact list in the Alexa app, you can still call them by giving the full phone number. For example, “Alexa, call 555-555-4444.”

When the remote end receives the phone call, the phone number you used to register the Alexa App for the Calling and Messaging feature is shown. You can opt out of using your phone number as the caller ID through your contact card in the Alexa app. If you opt out, the remote recipient will be shown as “unknown.”

911 services don’t work for the base Alexa to phone calling. For this functionality, you need the Echo Connect that connects to your home phone system. This will also give you the ability to make international phone calls.



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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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