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AI / Alexa / Amazon

Alexa Tip: Bluetooth Speakers and Audio Groups

One of the more common issues Alexa devices customers are reporting after testing the new Audio Groups feature, is that speakers connected to Alexa devices via Bluetooth aren’t working.

Amazon has now provided guidance on this:

External speakers connected via Bluetooth and the Alexa Voice Remote for Echo do not currently work during Multi-Room Music playback. Once you stop playing music through your group, your Bluetooth speakers and/or remote will work with the paired Echo device once again, like usual.

 You can listen through external speakers, as long as they’re linked to your Echo device(s) using a wired connection.

Alexa is available for Amazon devices Echo, Dot, Tap, Echo Show, Echo Look, Dash Wand, Fire tablets, and Fire TV, Amazon Fire TV Edition TVs, but also on iOS, Android, and the web with Reverb.ai.


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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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