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AI / Alexa / Amazon

Amazon Has Added Room-to-Room Intercom Feature to Alexa Devices

One of the bigger asks from Alexa customers after Amazon delivered the Calling and Messaging feature was that they could use the Alexa devices as a whole house intercom system. The progression seemed pretty logical.

An update overnight that we spotted delivered a new Yellow light notification for the Calling and Messaging feature has also added this new device-to-device calling. Some have reported that this is part of the new “Drop In” feature that will be introduced with the Echo Show that start shipping in a couple days. But, that’s not the case. All you need to do is say…

“Alexa, call <device name>”

…and, it works.

Realistically, you’ll want to go into the settings (in the app) of each Alexa device you own and name them appropriately. For example, naming them by room will make it easier to remember which device to connect to. For my testing I called between my bedroom and the kitchen devices – aptly named: “Bedroom” and “Kitchen”

We noticed that the Amazon Echo (the flagship speaker device) provides better voice clarity. Communicating from a Dot (speakers aren’t that great) makes the voice cut out sometimes.

Incidentally, the Amazon Tap still does not support Alexa calling, but should support it soon. The app doesn’t yet support the device-to-device feature, either.

Alexa is available for Amazon devices Echo, Dot, Tap, Echo Show, Echo Look, Dash Wand, Fire tablets, and Fire TV, but also on iOS, Android, and the web with

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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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