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AI / Alexa / Amazon

Alexa FAQ: Does Calling and Messaging Work with the Echo Tap?

This question actually comes up quite a bit. The Tap device is probably the better Alexa device of all the ones that Amazon sells. However, the Tap is unsupported for the recently added calling and messaging features. In fact, you can check yourself. If you own a Tap, ask Alexa to call someone and you’ll get this message:

Calling with Alexa is not supported on this device

I’ve asked and there’s no functional reason to keep the Tap from working, just that Amazon is not supporting it right now. Support for it may come in the future with an update, much like the voice wake feature came along a few months after the Tap released.

Here’s the official list of the devices that are currently supported:


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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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