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AI / Alexa / Amazon

Alexa FAQ: Deregister from the Calling and Messaging Feature

There are those today that, after receiving the new calling and messaging feature for their Alexa devices, want to opt out of the new features for one reason or another.

Unfortunately, Amazon did not include an option in the Alexa app to deregister, or quit from, the calling and messaging feature.

You can deregister your device from the feature, but to do so you have to call customer service at 1-877-375-9365 to have an Amazon service rep help you de-register from Alexa calling and messaging.


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A community professional, keynoter, and evangelist who has driven social media and marketing strategies, editorial successes, delivered customer successes and built some of the largest and longest-running online communities. Rod has created, managed and grown small, medium, and mega-sized conferences; run entire editorial teams to deliver record traffic and market leadership; as product manager, directed the success of hundreds of product releases; supported sales and marketing to ensure customer success; developed, run and sold businesses; written thousands of technical articles, white papers, case studies, and technical documentation; hosted and delivered hundreds of attendance shattering webinars and virtual tradeshows; and delivered keynote speeches and sessions at a wide variety of events including conferences, webinars, events, and user groups.

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