Service Manager Discovery Report

I recently built a PowerShell script that creates a discovery report for System Center Service Manager. The idea behind the script was to have something that I could run to gather all of the information I would want about a Service Manager deployment. I searched online and could not find anything so that’s when I […]

Read More»

Service Manager PowerShell Extensions – SCSMPx

Recently a colleague of mine Rob Plank brought some new CMDLets for Service Manager to my attention. These are a part of a PowerShell module that can be installed on your Service Manager server. They are the System Center Service Manager PowerShell Extensions also known as SCSMPx. Here is the official description for them: “The […]

Read More»

Kelverion joins System Center Solution Store

The initiative launched earlier in the year by a group of Microsoft® partners from around the world to collaborate on the marketing and sales of third-party product enhancements for Microsoft System Center is further expanding to include a new participant and products, and to provide broadened solution coverage. Kelverion will become a participant in SystemCenterSolutionStore.com, making its extensive library of...

Read More»

SCSM: Populate List of Printers in Web Portal

This post will detail a method to add the list of printers from you Service Manager environment. These printers can be found at Configuration Items > Printers. Printer issues are some of the most common incidents that are submitted. Using this method, your end users can select their printer from a list, and it will automatically be added as an...

Read More»

System Center Service Manager: Service Catalog

One of the core pieces to Service Manager is the Service Catalog. This is the website where end users can go to submit incidents or service requests. The website is built from a SharePoint site and runs a Silverlight plugin, so there are a lot of possibilities for customization. There are two parts to adding items to the service catalog...

Read More»

Kelverion CMDB Population Solution Updated

The Kelverion CMDB Population Solution enables System Center 2012 users to populate their Corporate CMDB with the Asset data actually collected by their System Center tools. Asset data collected by SCOM, SCCM, SCVMM and Active Directory can all be entered automatically into your Corporate CMDB via Orchestrator. Following feedback from a number of customers we have made a series of changes...

Read More»

Hotfix Released to Fix an Introduced Bug in the SCCM Connector for Service Manager

When Update Rollup 6 released for System Center 2012 SP1, one of the included fixes was to ensure that the Service Manager could accurately determine software versions when its database was connected to the Configuration Manager database. The problem, though, was that in some cases Configuration Manager wouldn’t report the versioning information in a way Service Manager understood it.

Read More»