Top 5 Challenges Developers Face When Building Multiplatform Installations

What’s the most pressing challenge that puts a crimp in the average application developer’s workday? Impossible deadlines? Pesky distractions? Not enough caffeine? A recent survey, conducted by the third-party research service TechValidate, asked InstallAnywhere users to rate the top challenges they faced when building multiplatform installers (hint: lack of caffeine didn’t make the list). Top 5 Challenges Here are the top 5 challenges and concerns reported by application developers prior to implementing InstallAnywhere to create their multiplatform installers: Spending too much time creating custom installers for each platform Inconsistent or unreliable installation experience for customers Spending too much time building…

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Support Costs Down, Satisfaction Up with Automatic Application Updates

What makes a happy end user? Start with a smooth, effortless installation experience. But that’s just the beginning. Ensure satisfied, repeat customers down the road by efficiently and consistently delivering new capabilities, upgrades, security alerts and other patches. According to a Flexera Software survey, a majority of application producers are not taking advantage of solutions that automatically deliver these critical updates. Not doing so can put your users at risk, especially if an urgent security alert or quality update needs to be shared. The consequences of an inadequate software update process can include dissatisfied customers, higher support costs, reduced profits,…

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Webinar Q&A: Installation Best Practices—Tips for Building Upgrades, Updates and Patches

For every upgrade, update or patch you create, you have a second chance to create a great first impression with your end users. In “Installation Best Practices: Tips for Building Upgrades, Updates and Patches,” webinar attendees were eager to learn best practices to follow when creating and deploying an update-friendly Windows Installer (MSI) installation. Here are the top questions and answers from the webinar. 1. Q: When do I use a major upgrade versus a patch? A: First, ask yourself how it will impact your business development needs. If you don’t have time to do thorough testing and QA, then…

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Top Software Installation Authoring Blogs of 2014

For application producers, the year 2014 brought many new opportunities—such as developing installations for cloud and virtual environments, as well as ongoing challenges like bringing products to market faster while delivering a seamless, contemporary customer experience, whether developing Windows installers or multi-platform installers. Below are the most popular topics covered in the InstallTalk blogs of 2014. Top 10 Most-Read InstallTalk Blogs of 2014 Using InstallShield to Create an Installation that Installs Windows Services Building 32-Bit and 64-Bit Installations from the Same InstallShield Project Using Active Setup to Repair User Settings Using MSI Launch Conditions to Prevent Installation on Unsupported Windows…

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2014 Installation Survey Says! Results #4: The Value of Support

When you need technical support, what’s important to you? Speed of responsiveness? Fast resolution? Expert assistance? In this fourth article in our series on Flexera Software’s 2014 Installation survey, we examine the trends, challenges and benefits software vendors are experiencing related to installation development. In the survey, the quality of Flexera Software’s technical support received praise, regarding both InstallShield and InstallAnywhere. Here’s what a few respondents had to say. The survey, conducted with TechValidate, a third-party research service, was sent to current users of InstallAnywhere and InstallShield. InstallShield® is the world’s leading Windows installation development solution. InstallShield is designed to…

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2014 Installation Survey Says! Results #3: Predicting Future Platform Support

We asked InstallAnywhere customers to polish up the crystal ball and predict which platforms they will be developing installations for in the future. In this third article in our series on Flexera Software’s 2014 installation survey, we examine the trends and compare the challenges and benefits software vendors are experiencing related to installation development. The survey, conducted with TechValidate, a third-party research service, was sent to current users of InstallAnywhere. In the survey, Windows, Linux and Apple are the top three, followed by Solaris and AIX. Do you agree with the findings? Or are there other platforms you feel will…

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2014 Installation Survey Says! Results #2: Case Study Comparisons of InstallShield Users

Large, small or in between, software vendors of all sizes face similar challenges when creating installers. And they find similar solutions when they choose InstallShield, the world’s leading Windows installation development solution. In this second article in our series on Flexera Software’s 2014 installation survey, we compare the challenges and benefits among sample InstallShield users at a large-, medium- and small-sized company. The survey, conducted with TechValidate, a third-party research service, was sent to current users of InstallShield. How does your experience with InstallShield compare to these customers? InstallShield® is the world’s leading Windows installation development solution. InstallShield is designed…

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Building Upgrades: Best Practices and Resources Available

Following best practices can make all the difference when creating and deploying an update-friendly Windows Installer (MSI) installation. The topic of upgrades was covered in depth in the recent webinar, “Installation Best Practices: Tips for Building Upgrades, Updates and Patches.” View the webinar on-demand and access these other resources that will help you ensure a smooth, successful update experience for your end users down the road. Webinar: Installation Best Practices: Tips for Building Upgrades, Updates and Patches White paper: Building MSI Installer Updates and Patches Community How-To Article: Perform Major Upgrade of InstallScript MSI Project with Basic MSI Community How-To…

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2014 Installation Survey Says! Result #1: Most Common Challenges Faced When Building Installations

Our first article on Flexera Software’s 2014 installation survey explores the most common challenges faced when building installations. Conducted in conjunction with TechValidate, a third-party research service, the surveys were sent to users of InstallShield and InstallAnywhere. Check out these results when we asked InstallShield users, “What installation challenges did your company face prior to selecting Flexera Software’s InstallShield?” Are you surprised with the results? Do you agree or disagree? What would you add? Look for more 2014 Installation Survey results in future InstallTalk blog posts. InstallShield® is the world’s leading Windows installation development solution. InstallShield is designed to enable…

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2015 Application Usage and Value Survey

Cloud, virtualization, Internet of Things and a host of other technologies and trends impact your business significantly, including how you go to market. A new industry benchmarking survey dives into the impact these technologies and trends have on the high tech industry and provides insight into what your peers and competition are doing to capitalize on them. We would appreciate five minutes of your time to complete our brief survey: For Makers of Software: Take the Survey For Makers of Intelligent Devices: Take the Survey Survey results will be consolidated and reported on anonymously via industry reports, which we expect…

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Make Your Installation Experience “Fast and Flawless”

It’s been about six months since the release of InstallShield 2014 (where does the time go?) and the InstallShield engineers are working hard on the next release, which will be here before we know it. Until then, here is brief refresher of the key features in InstallShield 2014, as well as links to other helpful resources. Install Web Applications to Microsoft® Azure™ and Microsoft IIS using Microsoft Web Deploy – With new support for Microsoft Web Deploy, Suite/Advanced UI installations give your customers the flexibility to deploy Web applications to their choice of infrastructure—local machines, remote servers in the data…

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How agile development methods provide end users with a superior installation experience

One of the principal tenets of agile development methodologies is the ability to have working software ready for delivery at the end of development iterations. The need to deliver several successive iterations to users raises challenges in installer development which must be addressed in order to provide users with a great initial experience, and, at the same time, be flexible enough to adapt to changing application needs throughout the development lifecycle. In this informative webinar, “Agile and Installation Development: Supporting Agile Projects with Flexible Installation,” Peter Varhol examines: Why agile methodologies require building and delivering software frequently. How to manage…

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