Fusion 2014 – IT Service and Software Asset Management Event

The Fusion 2014 conference, a joint event between itSMF and the HelpDesk Institute (HDI), was held this week in Washington DC. The conference drew about 1,000 attendees from the US and Canada. We spoke to many attendees about how they manage applications in their enterprises. The crowd of service management professionals talked to us about their challenges with software asset management. Most of the people we talked to are using either BMC or ServiceNow to do asset discovery, and they want to use that data to drive more business value from their software asset management process, normalize and rationalize the…

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Enterprise App Store Best Practice #3 – Stock the Store

nterprise Best Practice # 3 – Stock the Store and Keep It Current

Successful app stores offer a rich selection of applications that are ready for immediate deployment. Those applications should be kept current with the latest patches and updates. They should also be available for all the operating environments and devices that users have: desktop and laptop computers, virtual desktops and mobile devices.

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Mainstream Support for Microsoft App V 4.6 ends July 2015

Microsoft released Version 5 of App V in November 2012, and it was a third generation major overhaul of the entire platform. Version 5 modernized the product, to support newer operating system features and improvements to virtualization. Microsoft App V 4.x is still in widespread use, but is only 10 months away from Microsoft’s standard end of support date of July 2015.

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Workflow Manager 2014 – IT Process Management for Mobile Application Management

IT teams of every size use Flexera Software Workflow Manager to coordinate IT process management—from application packaging and deployment, though software licensing and optimization after deployment to reduce costs and maximize productivity. Workflow Manager 2014 now coordinates and streamlines mobile application management through the Application Readiness process.

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Application Compatibility of Internet Explorer 8, 9, 10, 11 and beyond

In a recent blog post “Enterprise Conversations on Internet Explorer Support Changes”, the App Compat Guy discusses the recent change in support for Microsoft Internet Explorer and the challenges corporate customers are facing. “I speak to customers all the time, and with every single customer I’ve spoken with, I find some vendors who only support IE8, some that may support IE8 and IE9 (my favorite was the one who was promising that they would get IE9 support in about a year!), some that support only n or n-1 so IE11 and IE10, and all kinds of other permutations. Windows 7,…

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Application Readiness Maturity: Level 3 – Efficient Delivery

At Level 3 of the Application Readiness Maturity Model, organizations increase efficiency and productivity in delivering applications to requesters. IT has established a single end-to-end Application Readiness process that includes comprehensive application compatibility assessments. The process is integrated within and across steps, streamlining and integrating previously disjointed packaging and compatibility testing processes.

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How to Say Goodbye to Windows Server 2003 and prepare for EOL

Microsoft Windows Server 2003 has been a trusted piece of technology for over a decade – one of the longest of operating system products from Microsoft including Windows XP. But there are better ways to deliver against today’s business expectations and technical possibilities — today’s business environments are very different to those of 10 years ago. Customers continuing to run applications on Microsoft Windows Server 2003 after the End-of-Life (EOL) date of July 15, 2015, run the risk of being vulnerable to attacks, bringing this potential threat to their entire enterprise. Updates, support security patches and hotfixes will no longer…

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Application Readiness Maturity: Level 2 – Standard Process

In the last post, we looked at the first level of Application Readiness maturity, Level 1 – Basic Packaging, where application packaging is a one off manual process and often results in slow and poor quality software deployments. By following consistent standards for preparing applications and establishing a central repository or Definitive Media Library, organizations can move beyond level 1 to level 2 – Standard Process. At this level, organizations have achieved some degree of process standardization, developed and documented packaging processes and established standards. A central application repository has been established, enabling IT to validate requests and develop dashboards…

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All versions of MSI Studio Pro reach end-of-support

Dell announced that all versions of MSI Studio Pro reached their end-of-support on August 31, 2014 and technical support is no longer available for the product. MSI Studio Pro, a tool for repackaging and editing Windows MSIs, was originally developed by ScriptLogic, a developer of Windows management software products targeted at the small and mid-size business. In 2007, Sriptlogic was subsequently acquired by Quest Software and then five years later, in September 2012, Quest Software became a part of Dell. Any customers that were relying on MSI Studio Pro for application packaging and editing packages will now need to find…

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Windows Server 2003 Moving On – IDC’s Recommendations

Microsoft has been getting the word out about the impending end of life for Windows Server 2003 which is fast approaching. On July 14, 2014 extended support for Windows Server 2003 will end and technical support, patches, and security fixes will abruptly cease. But every end, brings a new beginning, and the opportunities for companies migrating to new server operating systems are many. In a recent white paper sponsored by Microsoft, IDC analyst Al Gillen outlines the improvements and benefits of moving to Windows Server 2008 or 2012 and suggests a plan for migration. The first step is determining your…

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