Sizing tool for Service Manager has been updated for 2012

May 15, 2012 in System Center Service Manager by Rod Trent

  Per a post by Travis Wright, you can now grab the updated sizing tool for SCSM 2012. Download: http://go.microsoft.com/fwlink/p/?LinkID=232378 The full announcement: Updated Sizing Tool for SCSM 2012 Now Available!

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System Center 2012 – Service Manager Component Add-ons and Extensions released

May 9, 2012 in System Center Service Manager by Rod Trent

  Included in the available downloads are release notes, docs, and add-on apps, all which make up the full Add-ons and Extensions pack for System Center Service Manager. What’s included: System Center Service Manager Authoring [...]

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Application Approval Workflow solution for CM2012 and SCSM 2012 released

May 3, 2012 in SCCM 2012, System Center Configuration Manager, System Center Service Manager by Rod Trent

    The Microsoft Solution Accelerators Team is pleased to announce that Microsoft Application Approval Workflow is now available for download!  The Application Approval Workflow (AAW) takes an application request submitted through the System Center [...]

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One of the most sought after pieces of Service Manager support is now online

April 23, 2012 in System Center Service Manager by Rod Trent

  Moving the Service Manager and DW databases is a support pain that has been asked about to no end for a long while.  The folks at Microsoft have finally worked it out and Travis [...]

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Downloadable Technical Documentation for System Center 2012 Service Manager released

March 30, 2012 in System Center Service Manager by Rod Trent

  The downloadable technical docs for Service Manager 2012 have now been released. Here’s what’s available (with download links): Planning Guide Deployment Guide Administrator’s Guide Operations Guide Authoring Guide for System Center 2012 – Service [...]

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Application Approval Workflow (AAW) Solution Accelerator provides deeper ties between SCSM and ConfigMgr 2012

March 26, 2012 in SCCM 2012, System Center Service Manager by Rod Trent

  Beta is open!   Application Approval Workflow Solution Accelerator Beta Now Available Enhance your Application Approval Process The Microsoft Solution Accelerators team is pleased to announce their latest release – Application Approval Workflow. It [...]

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Using Service Manager 2012, CM 2007, and Orchestrator 2012 to build self-service software ordering

February 27, 2012 in SCCM 2012, System Center, System Center Configuration Manager, System Center Orchestrator, System Center Service Manager by Rod Trent

  When you hear about self-service software, or enterprise app store, you immediately think about CM2012 and how Microsoft is touting self-service in that product.  But, when you think about self-service for ConfigMgr 2007, most [...]

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AV Exclusions for System Center Service Manager

February 21, 2012 in System Center Service Manager by Rod Trent

  With the pending release of the System Center 2012 Suite products, its always good to get a handle on security.  If you remember, in the past, Microsoft would release a document that outlined specific [...]

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System Center Service Manager 2012 Community Q&A

February 17, 2012 in System Center Service Manager by Rod Trent

  On the Service Manager email list today, there were some common questions posted and Travis Wright, Principal Program Manager at Microsoft, provided some quick and valuable answers. Will SCSM 2012 have the ability to [...]

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Service Manager Component Add-ons and Extensions updated for RC

January 26, 2012 in System Center Service Manager by Rod Trent

  Download: http://www.microsoft.com/download/en/details.aspx?id=28726 What’s included: System Center Service Manager Authoring Tool The System Center Service Manager Authoring Tool is a tool for customization and extension of the built-in functionality in System Center Service Manager. This [...]

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