Top 10 Scariest Ghosts and Goblins in Software Asset Management

By John Emmitt It’s Halloween, so I wanted to come up with the list of some of the scariest things that software asset managers face when dealing with enterprise software. Here’s my list: What’s on your list? For a Halloween Treat– read this Gartner report: Gartner Research: How to Assess a Software License Optimization and Entitlement Tool This Gartner report provides guidance to help software asset managers define selection criteria that differentiate available tools and identify the one that will best meet their business needs, when choosing a Software License Optimization solution. Happy Halloween!

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Automation Essential to Maintaining Optimal Software License Position

By Cyndi Tackett Another important factor to consider in selecting a Software License Optimization solution is the level of automation supplied to reduce the manual effort required for maintaining your optimal license position across your software estate. For instance, you want to make sure your solution is able to automate these critical processes: Associating License Models to Users or Devices. For example, if an installation of Oracle Database should consume a Named User Plus license, the Software License Optimization solution should automatically assign the software license model and metric to each instance of Oracle Database found on the same server….

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Software License Model Support Critical to Accurate Software License Counts

By Cyndi Tackett Software license models support the underlying calculations performed by Software License Optimization solutions on an application to determine license consumption. For example, device based licenses are counted based on the number of unique devices where the application is installed. User based licenses are counted based on the number of unique users that have the application installed. Concurrent licenses are counted based on the number simultaneous users. Software license metrics such as capacity or concurrent models are impossible to calculate or reconcile without an automated solution. The number of license models supported by your Software License Optimization solution…

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Ensure Updates are Smooth Sailing for Your End Users

Creating software updates is standard procedure for virtually every software company in the world. Knowing the right strategies to follow when creating and deploying an update-friendly Windows Installer (MSI) installation goes a long way to ensuring a smooth, error-free update experience for your end users down the road. In this complimentary white paper, “Designing an Update-Friendly MSI Installation,” Robert Dickau examines: Designing your original Windows Installer setup project to best prepare it for future upgrades Designing upgrade packages to install later versions of your products Understanding the different types of updates supported by Windows Installer How InstallShield streamlines the installation…

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Upgrade to App V 5.0 now, before App V 4 Goes EOL

Microsoft is encouraging customers to move to App V 5.0. With only a few more months left from Microsoft’s standard end of support date for App V 4.x, now is the time to upgrade. In this Windows for IT Pros blog post from earlier this year, author Stephen Rose explains how AdminStudio Virtualization Pack does an incredible job of evaluating and converting App V applications. from Microsoft’s standard end of support date of July 2015. – See more at: http://blogs.flexerasoftware.com/application-readiness/2014/10/mainstream-support-for-microsoft-app-v-46-ends-july-2015.html#sthash.yF3zks5K.dpuf from Microsoft’s standard end of support date of July 2015. – See more at: http://blogs.flexerasoftware.com/application-readiness/2014/10/mainstream-support-for-microsoft-app-v-46-ends-july-2015.html#sthash.yF3zks5K.dpuf Better Together: App-V and Flexera…

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Limited Product Use Rights Dramatically Restrict Your Ability to Minimize License Consumption

By Cyndi Tackett We’ve written a lot in the past about the value of Product Use Rights (see “Update on Microsoft Downgrade Rights”, “Product Use Rights are the Key to License Optimization” and “Can Applying Product Use Rights Enhance Software Reclamation Programs?” as just a few examples). Product Use Rights are critical to minimize software license consumption. Use Rights can be complicated, so you want a Software License Optimization solution that includes these Use Rights within the product so it can automate the application of them to your software estate. Without a complete set of Use Rights and sufficient automation…

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Fusion 2014 – IT Service and Software Asset Management Event

The Fusion 2014 conference, a joint event between itSMF and the HelpDesk Institute (HDI), was held this week in Washington DC. The conference drew about 1,000 attendees from the US and Canada. We spoke to many attendees about how they manage applications in their enterprises. The crowd of service management professionals talked to us about their challenges with software asset management. Most of the people we talked to are using either BMC or ServiceNow to do asset discovery, and they want to use that data to drive more business value from their software asset management process, normalize and rationalize the…

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Software License Models – What You Need to Know (Part 2)

By Cyndi Tackett In Part 1 of this blog series we introduced the 6 major categories of software license models. In this blog (Part 2) we will delve into the Client/User category in more detail. Client or User based licenses are the most prevalent metrics in the industry and are commonly used for lower cost applications (i.e. less than $1000). Under these types of models, licenses are counted based on the number of devices where the software is installed or the number of users who access the software. Variations of this model include: Figure 1: Client / User License Metrics…

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When is Optimized Not Optimized?

By Cyndi Tackett Many software asset management products in the market today talk about being able to optimize your software license position. However, not all are able to really deliver true optimization. Consider the following example: Date Purchased Installed 1/1/2014 50 Microsoft Project licenses purchased on Enterprise Agreement 2/1/2014 25 Microsoft Project licenses purchased on Select 3/1/2014 25 Microsoft Project licenses purchased on Open 100 Total Project Licenses purchased 80 Microsoft Project Licenses Installed The company is consuming only 80 licenses for Microsoft Project. The Optimal License Position would be the following: Entitlement Optimal Consumption Calculation First Purchase Calculation 25…

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Spotlight on Top Features: InstallShield 2014 and InstallAnywhere 2014 Product Demos

Two new product demos help you and your development team catch up on the top features in InstallShield 2014 and InstallAnywhere 2014. View these brief, on-demand videos for release highlights and tips on how to get the most out of the new capabilities: InstallShield 2014 InstallShield 2014 continues to lead the industry by simplifying installations of complex Web/server applications with support for Microsoft Web Deploy, optimizing the user experience through DPI-aware installations, and improving developer productivity with automatic provisioning of virtual machines for testing installations. View the InstallShield 2014 Product Demo. InstallAnywhere 2014 New capabilities in InstallAnywhere 2014 simplify the…

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Enterprise App Store Best Practice #3 – Stock the Store

nterprise Best Practice # 3 – Stock the Store and Keep It Current

Successful app stores offer a rich selection of applications that are ready for immediate deployment. Those applications should be kept current with the latest patches and updates. They should also be available for all the operating environments and devices that users have: desktop and laptop computers, virtual desktops and mobile devices.

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