Changing the conversation: OS Migrations to Proactive Application Lifecycle Planning

By Randy Littleson Recently, you’ve seen that I, along with other members of our Application Readiness team have shared a few posts and links to articles based upon the impending End-of-Life of Windows XP. Well, the magic date of April 8 is now passed and the question now becomes, “Now What?”. In addition to future OS migration projects, how does an enterprise plan for and embrace the new world of continuous application transitions in an increasingly complex environment that includes mobile, virtual, desktops and servers? On Thursday, April 17, 11AM EST, I will be moderating a panel discussion with both…

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Webinar: Integrate Software License Optimization and ITSM to Increase Efficiency and Reduce Costs

By John Emmitt IT Service Management (ITSM) and Software License Optimization are converging, with more organizations seeing the value of an integrated approach to these two disciplines. Attend the “Integrate Software License Optimization and IT Service Management to Increase Efficiency and Reduce Costs” Webinar to learn: How ITSM and Software License Optimization processes and technologies can be integrated About the benefits that can be gained, including: increased operational efficiency, reduced software and IT operational costs, and improved end user satisfaction How the data provided by a Software License Optimization solution enhances ITSM functions such as Request, Change, Configuration, Performance and…

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Who Should Do SAP Named User Consolidation—You or SAP?

By Andrea Greuel Sometimes I hear customers say: “I don’t use the License Administration Workbench (LAW) from SAP. I send the various protocols and leave it to SAP to consolidate them.” This statement always leaves me wondering when I hear it. SAP has always delivered the SAP system measurement tool, also known as transaction USMM, with the SAP system. This has to be executed when SAP sends the letter requesting an SAP system measurement, which is usually once a year. Many years ago it got more and more common to have more than one SAP system. The consequence was to…

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My Apps Empowers Users with the Information They Need to Participate in Software License Optimization

Flexera Software App Portal includes a new capability, called My Apps, that empowers users with the information, tools, and motivation they need to actively participate in software license optimization. My Apps adds three innovative and unique features to the enterprise app store: • Comprehensive user view • Software Policy Score™ • Alert/response mechanism The My Apps view provides users with a wealth of information about their business applications. The upper portion of the view displays all currently active alerts and the user’s Software Policy Score™. The Software Policy Score for each user’s device is based on the user’s level of…

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Installation Survey Says! Result #3: Most Valuable Improvement to Customer Experience

Our third article on Flexera’s recent installation survey explores what respondents said were the most valuable improvements to the customer installation experience. Check out these interesting results as well as what the survey said about mobile apps/update deployments and cloud and virtualization technologies. What improvements to the customer installation experience would be most valuable to you and your customers? “Extremely important” highest response: 22% indicated less user interaction (i.e. one-click installs) “Very important” highest response: 24% said more design and branding control over the installation wizards “Important” highest response: 28% selected less user interaction (i.e. one-click installs) “Somewhat important” response:…

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Getting Control of your Software Estate (Part 1 of 3)

By Rebecca Mack Part 1: Discovery, Inventory, Software Identification, Normalization and Rationalization Today I’d like to talk briefly about some of the recommended steps to take to gain control of your software estate. Many organizations are overwhelmed by the number of applications in their environment and have a difficult time delineating between commercial, freeware, and component applications. Part 1 of this blog series will cover the steps required to gain visibility into your software estate. Discovery and Inventory One of the first steps we recommend is to implement a hardware and software discovery and inventory tool and make sure the…

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A Successful Windows 7 Migration

There is so much news about the impending end to Windows XP and the security risks that it is refreshing to hear from customers that have successfully made the transition. One medium enterprise banking customer recently completed two Windows migrations using AdminStudio Suite to migrate their systems successfully to Windows 7. They experienced huge improvements in migrating their systems, streamlined day-to-day application delivery and improved the quality of service to their end users. The biggest benefit they highlighted was increased operational efficiency from needing fewer resources to complete projects and improved agility that enables them to respond quickly to changing…

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Windows XP Migration Lessons: Focus on Application Compatibility

By Randy Littleson Google+ Great article out yesterday on TechTarget entitled “Windows XP migration lessons: focus on application compatibility.” As most probably know, Microsoft officially ends support for the 12 year old Windows XP on April 8th. Based on the article and several others I’ve seen recently, Windows XP remains surprisingly popular and widely deployed, still representing around 27% of internet traffic. The article focuses on best practices for completing a Windows 7 migration and draws the conclusion based on speaking with many IT pros that have aleady done so that application compatibility should be the biggest priority. The migration…

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How an Enterprise App Store Aligns IT with Business Needs

In most enterprise app store solutions available today, users can request applications and track the status of their requests. But they have no convenient way of determining what applications are currently installed on their devices, let alone the status of those applications. To participate in software license optimization, users need a consolidated view of all the applications they currently have installed on their devices, including those they obtained outside the enterprise app store. This view must include pertinent information on each app such as license entitlements, license cost and usage. The view should only display applications that are relevant to…

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Installation Survey Says! Result #2: Mobile Apps, Update Deployments

Mobile apps and update deployments are the focus of our second article on Flexera Software’s recent installation survey. Check out the results below as well as what over 500 respondents said about cloud and virtualization technologies. What challenges are you encountering in the development and release process for mobile applications? 43% said they have not introduced any mobile apps 18% indicated they are installing mobile apps on various devices throughout the development process 16% deliver mobile apps to enterprise customers outside of the App Store 15% ensure the web site of their web/server application is mobile-ready When creating and deploying…

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Engaging Users through the Enterprise App Store

Because software licenses costs represent a substantial portion of the IT budget, they must be treated as valuable resources and used in the most efficient way. Corporate end users are often unaware of the total cost of the software installed on their machines, and may be surprised to learn that his or her $2,000 laptop may be carrying $3,000 worth of software. Ignorance precludes any opportunity to help control spend and presents a challenge to enterprise IT organizations. Most IT efforts in software asset management have been top-down in nature, from IT down to users through the imposition of written…

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Can Applying Product Use Rights Enhance Software Reclamation Programs?

By Dan Thomson As demonstrated by many contributions to the Flexera Software blog, Software License Optimization solutions empower Software Asset Management (SAM) teams to reach unparalleled success with license compliance and optimization projects -not only for end user computing devices, but also for systems in the datacenter. As SAM teams work through each level of the Software License Optimization Maturity Model, they may find it necessary to remove software that is redundant, underutilized, unapproved, unlicensed, out of vendor support, or somehow no longer beneficial to the organization. A pressing question is often raised at this time, though: In a similar…

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