For many years, Application Readiness business processes have been based on large projects typically associated with application migrations to the next version of Windows. This model is disappearing because many organizations are adopting key trends and technologies focused on self-service, bringing your own device (BYOD) and virtualization. The days of an IT organization primarily having to worry about a large application migration to the next version of Windows every 4-5 years are rapidly evaporating. The trend I see in working with many large enterprise clients is to embrace a model where migration of applications and environments is continuous, based on employee request, and is largely technology agnostic.
To cope with this change, our enterprise customers are looking for a solution that accomplishes the following:
- Allows employees to request software from an enterprise app store. This is the concept of iTunes for the enterprise. Employees require a centralized location to get the software assets they require without a laborious process to obtain the software.
- Ensures that the downloads from the centralized portal are in compliance with IT agreements and are deployed in such a manner to optimize entitlement rights and spend within the organization.
- Delivers applications in a repeatable, scalable and consistent manner to support a wide variety of devices to prevent help desk requests for the IT group from sky rocketing.
- Supports a process management flow that can be adopted or modified for the delivery of all applications.
With such a process in place, large application migration projects are no longer necessary. Migrations to the next versions of applications are more focused on newer and smaller devices and migrations to new operating systems become a by product of these new migration programs, rather than a driver for them.