Here’s an interesting issue with an even more interesting solution that’s worth sharing on the front pages of the site.
iglatz had a strange issue where a brand new installation of ConfigMgr 2012 would fail to show reports to an individual that had local admin rights and Full Administrator role permissions for the ConfigMgr 2012 console.
Here’s the full issue:
I do have a strange issue at a customer´s site. We´ve installed a fresh ConfigMgr 2012 site to be used as a production environment. We´ve done the same for a lab and a transition environment. After configuring the SQL reporting services and adding the RP role to the server, this account who installed the whole site, has local admin rigihts and Full Administrator role permission in the ConfigMgr console, no reports get listed in the console even after 1 hour. Accessing and executing the reports via URL just works fine, so reporting itself seems to be configured correctly. We´ve tested 2 more accounts, gave them Full Administrator in the console and both see all the reports listed. The adminui log file says something about an HTTP error 404 with this problematic account and I´ve no clue, why.
The same effect happens in the lab environment, while in the transition environment, the same account can see all the reports in the console. We´ve checked every setting I could think of, every permission and cannot find the difference between these 3 environments. I´ve no idea why the 2 other accounts work properly while the account used to install everything cannot see the reports in the console, but on the web site.
Any idea what might be wrong with the configuration?
And, here was the final solution:
We finally found the solution.
The user’s profile on the server had been corrupted in some way. We’ve deleted the profile on the server, logged in the user again and started the console. All reports are displayed now.
No idea what sort of corruption or wrong information happened to this profile.