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  • Microsoft Services Premier Support FAQ

    Microsoft Services Premier Support is a customizable support offering designed to help your people optimize IT efficiency and maximize the benefits of their Microsoft technology solution. With Premier Support, you have access to support assistance, problem resolution support, workshops, and a comprehensive...
    Posted to Product Sheets (FileGallery) by rodtrent on 08-25-2007
    Filed under: microsoft, Premier, Support
  • Microsoft’s categorization of support and unsupported methods and operations

    Even though you have found a process or procedure that works great for what you need, what does it mean when Microsoft says that it is unsupported? Here’s how Microsoft categorizes supported and unsupported scenarios… Supported Scenarios: Microsoft has thoroughly tested the product or solution, and can...
    Posted to Rod Trent at myITforum.com (Weblog) by rodtrent on 08-13-2008
    Filed under: Community, Systems Management, Windows, System Center, OpsMgr 2007, ConfigMgr 2007, Microsoft, Support
  • Microsoft Services Premier Support FAQ

    Microsoft Services Premier Support is a customizable support offering designed to help your people optimize IT efficiency and maximize the benefits of their Microsoft technology solution. With Premier Support, you have access to support assistance, problem resolution support, workshops, and a comprehensive...
    Posted to Product Sheets (FileGallery) by rodtrent on 08-25-2007
    Filed under: microsoft, Premier, Support
  • Microsoft’s categorization of support and unsupported methods and operations

    Even though you have found a process or procedure that works great for what you need, what does it mean when Microsoft says that it is unsupported? Here’s how Microsoft categorizes supported and unsupported scenarios… Supported Scenarios: Microsoft has thoroughly tested the product or solution, and can...
    Posted to Rod Trent at myITforum.com (Weblog) by rodtrent on 08-13-2008
    Filed under: Community, Systems Management, Windows, System Center, OpsMgr 2007, ConfigMgr 2007, Microsoft, Support
  • Windows Mobile 6.5 Training and Certification

    A colleague of mine noticed that Microsoft has updated their public http://www.windowsmobiletraining.com site with new content to support the upcoming launch of Windows Mobile 6.5. Good be a good resource for support staff to get ramped up before employees start to ask questions about their new Windows...
    Posted to Marco Nielsen at myITforum.com (Weblog) by mnielsen on 09-21-2009
    Filed under: Support, WM 6.5, Microsoft
  • WM 6.1/6.5 Device Patch for SCMDM Slow Down Issues

    Some of the folks over at the SCMDM Forum have been discussing device issues after they are enrolled in SCMDM. Several customers opened Microsoft Support tickets on the issues and Microsoft has now a hotfix to hopefully get rid of the woes.  Some customers are already stating good success with the...
    Posted to Marco Nielsen at myITforum.com (Weblog) by mnielsen on 02-05-2010
    Filed under: SCMDM, WM 6.1, Support, SCMDM 2008 SP1, WM 6.5, Microsoft
  • WM 6.1/6.5 Device Patch for SCMDM Slow Down Issues

    Some of the folks over at the SCMDM Forum have been discussing device issues after they are enrolled in SCMDM. Several customers opened Microsoft Support tickets on the issues and Microsoft has now a hotfix to hopefully get rid of the woes.  Some customers are already stating good success with the...
    Posted to Marco Nielsen at myITforum.com (Weblog) by mnielsen on 02-05-2010
    Filed under: SCMDM, WM 6.1, Support, SCMDM 2008 SP1, WM 6.5, Microsoft
  • Microsoft Services Premier Support FAQ

    Microsoft Services Premier Support is a customizable support offering designed to help your people optimize IT efficiency and maximize the benefits of their Microsoft technology solution. With Premier Support, you have access to support assistance, problem resolution support, workshops, and a comprehensive...
    Posted to Product Sheets (FileGallery) by rodtrent on 08-25-2007
    Filed under: microsoft, Premier, Support
  • Windows Mobile 6.5 Training and Certification

    A colleague of mine noticed that Microsoft has updated their public http://www.windowsmobiletraining.com site with new content to support the upcoming launch of Windows Mobile 6.5. Good be a good resource for support staff to get ramped up before employees start to ask questions about their new Windows...
    Posted to Marco Nielsen at myITforum.com (Weblog) by mnielsen on 09-21-2009
    Filed under: Support, WM 6.5, Microsoft
  • Microsoft TechCenters splash page

    Here’s a good link to bookmark.  It’s the primary jump-off page for all of the new TechNet TechCenters: http://technet.microsoft.com/en-gb/bb421517.aspx
    Posted to Rod Trent at myITforum.com (Weblog) by rodtrent on 06-12-2008
    Filed under: Microsoft, Support
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