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Reboot before patching by spruitt

We've all experienced users that blame absolutely everything on patching. My personal favorite is the person who blamed us for the problem that started just after she received my email announcing that...

Patching and Communications by spruitt

Patch Management is only partly a technical activity. Good communications are at least as important, if not even more so. No matter how well you designed your deployment plan to support the needs of your...

Patch Process Design and Communications by spruitt

Have you ever designed a patching process, only to find that users and managers complained after you implemented it, and no one supported you? Good planning and communications with the right people help...

Patching Standards or Objectives by spruitt

When you deploy the monthly security updates, what success rate is your goal? Sure, we'd all like to patch all of the machines every month, but that usually isn't practical. As in many areas, the...

Patching "exception" workstations by spruitt

We all have computers whose users say "You can't patch my machine automatically. It has to be done manually." Or maybe they say "My machine can't be patched. The software is too...
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