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Reboot before patching by spruitt

We've all experienced users that blame absolutely everything on patching. My personal favorite is the person who blamed us for the problem that started just after she received my email announcing that...

Patching and Communications by spruitt

Patch Management is only partly a technical activity. Good communications are at least as important, if not even more so. No matter how well you designed your deployment plan to support the needs of your...

Patch Process Design and Communications by spruitt

Have you ever designed a patching process, only to find that users and managers complained after you implemented it, and no one supported you? Good planning and communications with the right people help...
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