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If you have never worked with Microsoft PSS, PFE, QFE, MCS, RRE, or any other arm of their professional support staff you may not be aware of the tools that these army of men and women come equipped with to resolve issues. These are often home grown, field developed, custom tools that these same folks have written to help customers and the support staff at Microsoft quickly resolve issues and the WMIDiag...

Read More... No Comments 20:05 - Aug 22, 2007

On Friday there was a TechNet webcast on using WmiDiag version 2 for troubleshooting WMI issues. I wasn't able to attend so I can provide any details, here is the introduction on the TechNet site. "The Windows Management Instrumentation (WMI) is a pervasive component of Microsoft Windows that is often useful in critical situations. Many enterprise management applications rely on WMI, so it is important...

Read More... No Comments 17:52 - Jan 27, 2007