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April 25, 2006
This session’s presenter was Rodney Jackson, this session is where they review common support issues and their solutions followed by a Q&A sessions where customers can ask support related questions. I will cover some of the tools he talked about since myITforum.com has most of the areas he discussed covered in the forums. (You can get these tools from your TAM or Microsoft Support) SMS Client Health Collections – If you have not seen or used this tool it will build collections based...
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Filed under: SMS 2003, Tools, News, Microsoft, MMS 2006