SMS Hardware Inventory Causes Client CPU To Hit 100%

Update: Garth has reported this same problem with browser objects on his blog.

"Take a look at your browse objects, do they have the same language setting as your PC? If not there have been reports of the PC hit 100% CPU if the language of a browser object is not the same as the local PC."

Just when you thought it was okay to use SMS during the day again a new CPU taxing problem pops up. This one only impacts SMS sites with SP3 and clients that reference a file in the Run (auto start) command that does not match the local language. There is a new class in the DEF_MOF that is the offender, SMS_AutoStartSoftware is the offender. There is a pending KB article and hotfix but it is not yet public, the KB will be named KB 937504 and should arrive any second now...

So how do you fix it - easy you remove the class from the DEF_MOF and you have done that a bazillion times right? Well in case you haven't or you think maybe I don't know how to do lets walk through the process. The file is located in your SMS directory under Inboxes\Clifiles.src\hinv

Backup your SMS_DEF.MOF file DO NOT skip this step, control-C -->control-V.
Using notepad2 or another text editor open the SMS_DEF.MOF file.
Do a search for the offender -SMS_AutoStartSoftware and then above it you will find the line: [SMS_Report (True), key]
Change the True to - you guessed it False.
Save your changes and now copy the new SMS_DEF.MOF file to all other Primary sites and place it in the same folder, but first make a backup of the SMS_DEF.MOF file.

If you don't see this problem or then there is no need to make these changes, and I assume that once the hotfix is out you will be able to add this class back in to the inventory.

Source.

Regards,
Anthony

Anthony Clendenen | System Engineer | 1E Inc.

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