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SMS Hardware Inventory Causes Client CPU To Hit 100%

May 18, 2007

Update: Garth has reported this same problem with browser objects on his blog.

"Take a look at your browse objects, do they have the same language setting as your PC? If not there have been reports of the PC hit 100% CPU if the language of a browser object is not the same as the local PC."

Just when you thought it was okay to use SMS during the day again a new CPU taxing problem pops up.  This one only impacts SMS sites with SP3 and clients that reference a file in the Run (auto start) command that does not match the local language.  There is a new class in the DEF_MOF that is the offender, SMS_AutoStartSoftware is the offender.  There is a pending KB article and hotfix but it is not yet public, the KB will be named KB 937504  and should arrive any second now...

So how do you fix it - easy you remove the class from the DEF_MOF and you have done that a bazillion times right?  Well in case you haven't or you think maybe I don't know how to do lets walk through the process.  The file is located in your SMS directory under Inboxes\Clifiles.src\hinv

  1. Backup your SMS_DEF.MOF file DO NOT skip this step, control-C -->control-V.
  2. Using notepad2 or another text editor open the SMS_DEF.MOF file.
  3. Do a search for the offender -SMS_AutoStartSoftware and then above it you will find the line: [SMS_Report (True), key]
  4. Change the True to - you guessed it False.
  5. Save your changes and now copy the new SMS_DEF.MOF file to all other Primary sites and place it in the same folder, but first make a backup of the SMS_DEF.MOF file.

If you don't see this problem or then there is no need to make these changes, and I assume that once the hotfix is out you will be able to add this class back in to the inventory.

Source.

Regards,
Anthony

Anthony Clendenen | System Engineer | 1E Inc.


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SMS 2003 Administrator's Reference: Systems Management Server 2003 -  SMS 2003 Recipes: A Problem-Solution Approach  -  Microsoft SMS Installer (Book/CD-ROM package)  -  Pro SMS 2003  -  Professional MOM 2005, SMS 2003, and WSUS  -  Start to Finish Guide to Distributing Software With Systems Management Server 2003  -  Microsoft Systems Management Server 2003 - Administrator's Companion

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