Troubleshooting: Advertisement Status for a Specific Advertisement not updating from child site assigned clients
Issues observed:
- Component Status no longer displays most recent results in "Last Status Message" -- date is old
- The report "Advertisement Status for a specific advertisement" does not correctly reflect clients at child sites' Last Status Message for new advertisements (they just say "No Status"). That's because the data behind v_clientAdvertisementStatus isn't getting updated.
Cause: Status Filter Rule, "Write all other messages to the site database and specify the period after which the user can delete messages", on the Actions tab in there, do NOT check on the box "Do not forward to status summarizers". That change was inadvertently done, and that broke the summary data getting into v_clientadvertisementstatus .
If you're having this issue, (or something similar), also check the "Write audit Messages..." status filter rule as well.
PS: Just writing this up mostly for myself. It was one of those wierd things that took a while to track what changed between a Friday and a Monday (didn't notice the problem over the weekend!). So since I'm afraid this will end up being one of those nuggets of knowledge where one day I'll say to myself "hmm...I remember seeing that before... now what was it?!) If I blog it, I have a chance of maybe remembering. Or at least letting a search engine remember for me.