Yesterday CU3 for System Center Service Manager 2010 SP1 has been released (KB2588492) This update contains a set of bug fixes to the Service Manager 2010 SP1 release. It should be applied to all Service Manager 2010 SP1 server installations and
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Read the complete post at http://scug.be/blogs/valerie/archive/2011/11/22/cumulative-update-3-for-system-center-service-manager-2010-sp1.aspx