In the previous part we have seen how to install the datastore. Now we need to import Opalis Licenses.

Licenses provide information to the Management Server about the number of users, Action Servers, and satellites that you can run. A satellite license is a license that enables Policies to interact with remote machines.

Click Import a License in step 3 of the Install Opalis Integration Server splash screen. The License Manager dialog appears.

When I wanted to import a license using the License Manager I got an error saying:

“

cannot connect to Management Server

”

So I checked the Opalis Services and they where all running fine

I started debugging this issue by looking in the Opalis Log files that you can find “%programfiles%\Opalis Software\Opalis Integration Server\ Management Service\Logs'”

In  the log folder you will find two different log files. One called ActionServerWatchdog.log and the other one called OpalisManagementService.log.

I will go in more detail about the logging and auditing functionalities of Opalis in a later blogpost.

Open the OpalisManagementService.log file and there you will see why I was not able to connect to the Management server. When launching the Licensemanager tool , it tries to connect to the Management Server which in turn is unable to connect to the database. In the logfile I found an error saying that the DB connection could not be opened. You can find the DB connection string in there as well.

So the thing is to make sure that the account you used as the Opalis service account has the correct permissions on the database. In my case the account “contoso\svc_opalis” didn’t had the correct permissions to connect to the database.

Create a new login for the Opalis service account and give it permission to connect to the database. Once done you will be able to launch the License Manager tool and import the Opalis Licenses.

• Click Import. The Import License dialog appears.
• In the Key field, type or paste the key that was sent to you by Opalis Software Inc.
• In the License file field, type the path of the license (.lic) file that was sent to you by Opalis Software Inc., or click the ellipsis (...) button to browse for it.
• Click OK. The License Manager prompt appears.
• Click OK. The License Manager dialog appears.
• Click Close. The Install Opalis Integration Server splash screenappears.

In the last step we will install the Opalis Client.

Have fun,

Alexandre Verkinderen

Read the complete post at http://scug.be/blogs/opalis/archive/2010/07/27/installing-opalis-part-iii.aspx