The service manager team just relased Service manager beta 2 ! You can download it from the connect site www.connect.microsoft.com .
You can also use the public forums for feedback and support, link below
http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=2066&SiteID=17
Have Fun,
Alexandre Verkinderen
Read the complete post at http://scug.be/blogs/scsm/archive/2009/10/03/service-manager-beta-2-available.aspx