Service Manager: From Re-active to Pro-active In this session Maarten Goet, SCOM MVP and participant in the TAP-program for Service Manager, is going to show us what the possibilities are of Service Manager. First he will explain the architecture of Service Manager after which he will deep-dive into the possibilities of Incident-, Change Management and CMDB. With some real life examples Maarten will also show us the possibilities of the SCOM and SCCM connector. For IT-pros who are working with ITIL...(read more)

Read the complete post at http://scug.be/blogs/scom/archive/2009/07/22/scug-be-session-on-service-manager.aspx